The Deloitte Consumer Review series aims to provide an insightful and impartial view of selected consumer trends that we believe will have a significant impact on consumer businesses.
In our sixth edition we discuss the regeneration of the high street as it faces pressures such as a post-recession economic environment, digital acceleration and changing consumers. Much has been written on the future of the high street but, as yet, no clear consensus has engaged a way forward.
We do not deny that the high street is facing unprecedented challenges from the combined threat of online shopping and the reduced power of the squeezed consumer. However, growth opportunities do exist especially in sectors beyond retail such as leisure and services. Businesses that use the power of the digital technologies in-store and bring the best of shopping online to the high street will lead the regeneration.