Issues and trends in the consumer business industry
Cyber security http://www.deloitte.com/view/en_GB/uk/market-insights/cyber-security/index.htm The digital revolution is driving business innovation and growth, yet also exposing organisations to new and emerging threats. Cyber threats are no longer limited to state-sponsored espionage or a lone hacker. Instead, recent attacks on large corporations have highlighted much broader motivations and as a result, much wider business implications from plummeting share prices, to a decline in shareholder value and a loss of customer or client confidence. For example, below are listed four possible cyber threats, the assets they could affect, and the impact and consequences of a successful attack.
Customer insight through Deloitte Analytics http://www.deloitte.com/view/en_GB/uk/market-insights/deloitte-analytics/070e19858214c210VgnVCM1000001a56f00aRCRD.htm Customer insight is an oft-used buzz-word covering the process of using internal or external data to describe and predict customer behaviour. In practice, organisations often stop at the describing stage and don’t move on to action. Harnessing the full potential of customer insight can transform how you set your strategic objectives, define your future commercial plans and even how you take specific decisions with individual customers.
M&A http://www.deloitte.com/view/en_GB/uk/services/corporate-finance/transaction-services/ma-advisory/index.htm Whether you are considering a disposal or acquisition, our team will support you with financial advice from the beginning of the transaction through to its completion. Our team will use their industry experience and transactional expertise to guide you through the transaction process, often working with our specialist teams or bringing in experts from our other business divisions such as tax and audit to ensure you have a successful outcome.
Sustainability http://www.deloitte.com/view/en_GB/uk/market-insights/sustainability-services/index.htm In the past, sustainability has been seen as no more than a necessary compliance issue, a box to tick or a shareholder question to answer. However, times have changed and whilst the regulatory environment is pushing for ever higher environmental targets, there is also a growing demand from consumers and businesses for greener, leaner and more ethical products and services. This means that no longer can businesses afford to treat sustainability as an add-on; it is now an essential part of future business planning and success.
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Multichannel (ONE STOP SHOP PAGE?) - In this point of view, we consider the evolution of the retail sector through the emergence of the connected consumers. We discuss the importance of truly integrated multichannel retail capabilities in serving this new consumer and the opportunities it represents in a low growth environment.
Enterprise cost effective[link to Cost effectiveness in Retail page] - The UK Retailing Industry is at a turning point, with the current economic climate and consumers being squeezed more than ever retailers need innovative solutions to counter the pressures of supply and demand. Failure to respond appropriately will lead to retailers vanishing from the retailing landscape, whereas a proactive and effective response will result in market share growth and greater returns for stakeholders.
Real Estate http://www.deloitte.com/view/en_GB/uk/industries/real-estate/index.htm As the traditional retail model changes, retailers will need to reassess their store portfolios. The increasing costs of operating stores, changes in consumer behaviours and the growing online opportunity suggest that retailers will need fewer stores in future. Over the medium to long term we will see significant downsizing of store portfolios. This will vary markedly depending on the retailer’s category but reduction by as much as 30%-40% are foreseeable over the 3-5 years.
Restructuring - http://www.deloitte.com/view/en_GB/uk/services/corporate-finance/restructuring-services/index.htm In these times of challenging market conditions there has been a structural change in the way retailers do business forcing retailers to weigh up a broader set of options in order to maintain their competitive positions. Our restructuring team can assist your retail clients to:
- address the commercial, legal, internal structure, stakeholder and reputational planning issues alongside the financial impact of any restructuring plan
- plan and implement strategies on a consensual basis or through more radical means, e.g. Creditors Voluntary Arrangement or insolvency restructuring approaches
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