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Disposable income slowly improves but consumer recovery sluggish at best

28 January 2013

  • Disposable income sentiment improves by 6 points in the last year;
  • Most positive consumer outlook on discretionary spending for 18 months;
  • Five more years before consumer spending returns to 2007 levels;
  • Rising prices still a concern for 2013.

Falling inflation and rising employment through 2012 brought some relief to UK consumers as sentiment about disposable income rose by 6 points in the last year, from -39% in the last three months of 2011 to -33% in the same period last year, according to the latest Deloitte Consumer Tracker. Yet whilst sentiment has improved, the number of consumers who said they had less money in their wallets in the past three months (45%) still outweighs those who said they had more (12%) by almost four to one.

This trend is evident across several key discretionary categories. Between October and December, consumers were less likely to have cut back their spending on going out to the cinema, theatre or concerts (-17% vs. -26%), clothing (-7% vs. -21%) and major household appliances (-7% vs. -11%) compared with the corresponding period in 2011.  Indeed, this quarter’s discretionary spending figures in these categories are the most positive since Deloitte started monitoring these trends eighteen months ago.

However, inflation in essential categories is still a concern leaving consumers entering 2013 in a cautious mood. 38% expect utility bills to increase whilst 26% expect to pay more for groceries this year.  

This fragile consumer confidence is also reflected in a slight drop across all other measures of sentiment monitored by the Deloitte Consumer Tracker. The net proportion of consumers who are pessimistic about job security, career progression, personal debt, general wellbeing and children’s education and welfare has increased in each case by 2% or 3% in the last three months of 2012 compared to the previous quarter.

Ian Stewart, chief economist at Deloitte, explains: “Consumer spending rose modestly last year, even as the wider economy suffered a double dip recession. Lower inflation, improving credit conditions and rising disposable income are positives for the UK consumer. But the factors which fuelled the consumer boom of the ‘90s and ‘00s - steady economic growth, ultra low inflation, cheap and plentiful credit, and soaring house prices won’t return soon.

“After the biggest consumer recession since the 1930s UK consumers remain very cautious. It is likely to take another five years for consumer spending just to get back to where it was in 2007. The worst may be past for the consumer, but any comeback will be long and slow.”

The Deloitte Consumer Tracker also reveals that consumers were more discerning this Christmas with a positive net proportion buying items on sale before Christmas (19%) compared to 2011. However, there was some good news for retailers, as 23% of consumers spent more buying gifts online this Christmas, a sign the sector has reached a digital tipping point.

Ben Perkins, head of consumer business research at Deloitte, comments: “Price and convenience continue to be key drivers for consumers when deciding where to spend. With consumers spending more money online, shopping using smartphones and tablets will continue to increase, making those digital devices important sources of revenue for retailers.”


Notes to Editors:

About the Deloitte Consumer Tracker
The Deloitte Consumer Tracker is a forward-looking, economic update focussed on consumer spending attitudes and behaviours. Through a quarterly survey of 3,000 adult UK consumers it monitors the patterns of consumer expenditure on a category-by-category basis and the underlying drivers of spending behaviour, notably household disposable income and consumer confidence.

About Deloitte
In this press release references to Deloitte are references to Deloitte LLP, which is among the country's leading professional services firms.

Deloitte LLP is the United Kingdom member firm of Deloitte Touche Tohmatsu Limited (“DTTL”), a UK private company limited by guarantee, whose member firms are legally separate and independent entities. Please see for a detailed description of the legal structure of DTTL and its member firms.

The information contained in this press release is correct at the time of going to press.

Member of Deloitte Touche Tohmatsu Limited.

Media contacts

Rebecca Holmes
Deloitte LLP
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020 7303 8940/07790 005 553

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