This site uses cookies to provide you with a more responsive and personalised service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.

Bookmark Print page

Business and Professional Services

Business Services

The business services market faces a complex environment - a continued trend towards outsourcing but with huge near term pressure on providers, especially from government - the key customer to many. Against this backdrop suppliers require a clear strategy, an effective bidding process, efficient operating models and  robust management information. 
Read more

Professional Practices

The Professional Practices market is currently undergoing major structural changes, particularly within the legal market. Clients are demanding more for less and many legal services firms are responding with an acute focus on operational efficiency – maximising opportunities while lowering costs. The trickle of firms embracing legal and business process outsourcing has grown steadily in the last couple of years. New players - such as consumer businesses and insurance companies are entering the legal market.  The Legal Services Act has introduced new opportunities for raising capital, which is resulting in fundamental changes to the business model for many firms. Those that want to succeed must carefully consider their strategy, structure and investment and make an informed choice about their future direction.
Read more

Business Services and Professional Practices Research & Insights

BPS Press Coverage BPS Press Coverage
Our perspectives and commentary on topical issues.
Business Services
| Professional Practices
BPS Research BPS Research & Insights
Insightful thinking from our sector professionals.
Business Services | Professional Practices

Key contacts

  • Byron Griffin
    UK Head of Business and Professional Services
  • John Charlton
    Business Services lead
  • Peter Saunders
    Professional Practices lead


  • UK Futures
    How UK big businesses are planning to increase investment.
  • Support Services Predictions
    Major trends impacting support services over the coming year.
  • London Futures
    Globaltown: Winning London's crucial battle for talent.

Useful links

  • Meet the team
  • In the news
  • Careers
  • Submit a request for proposal
  • Contact us

Share this page

Email this Send to LinkedIn Send to Facebook Tweet this More sharing options

Get in touch

More on Deloitte