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Human resources transformation

According to Deloitte investigations, the cost of a typical human resources department is less than 1% of the revenue of a company. Therefore, even if the efficiency of the human resources department is remarkably improved, its influence is limited compared with the overall performance (business indicators, shareholder value, etc.) of the company. The new generation human resources transformation concept that Deloitte puts forward holds that human resources work should assist enterprises to create more values through expanding and supporting other business areas.

Deloitte has assisted some forward-looking enterprises to achieve transformation of new generation human resources, helped them reposition the role of human resources and initiatively improve human resources management capability, so as to urge human resources departments to constantly provide professional services for enterprises in organizational development, performance management, talent training, leadership development, change facilitation, etc., become strategic partners of enterprise development and leap from 1% contribution to 99% contribution.

To support the transformation mentioned above, human resources will be released from clerical work and focus on creating values for enterprises through more effective service methods such as shared service centre, outsourcing, information technology, etc. Our experienced global human resources transformation team will provide all-round services for clients from human resources strategy clarification to human resources service model design and implementation.

Service we provide:

  • Human resources strategy
    • Value and strategic definition of human resources
    • Research on human resources investment
    • Design of human resources service
    • Strategic planning of human resources services
    • Human resources capability promotion plan
    • Constant improvement of human resources operation
    • Human resources value communication plan

  • Human resources service model
    • Evaluation of human resources service model
    • Design of organizational structure of human resources
    • Design of shared service centre of human resources
    • Design of human resources business partner
    • Design of human resources expert centre
    • Design of future human resources organizations
    • Implementation of human resources service model
    • Optimization of shared service centre

  • Human resources operation and process
    • Human resources operation evaluation and benchmark
    • Operation management of service centre
    • Design of human resources policies and operational governance
    • Design and implementation of human resources process
    • Unification of human resources policies
    • Transition design and management of human resources transformation

  • Human resources outsourcing services
    • Human resources outsourcing strategy
    • Outsourcing framework
    • Selection of outsourcing providers
    • Assisting clients in outsourcing implementation
    • Human resources operational governance and management of outsourcing providers

  • Human resources technology
    • Implementation of human resources information system
    • Strategy clarification and development of human resources technology
    • Human resources technology evaluation
    • Human resources technology planning
    • Definition of human resources technical requirements
    • Evaluation and selection of human resources technology supplier
    • Planning and implementation of human resources solutions (e.g. talent pool, talent management system, performance management system, etc.)
    • Design and implementation of human resources portal
    • Human resources technology training
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