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Customer relationship management

We offer tailor Customer Relationship Management (CRM) services, including aspects in sales, marketing and services, to our customers. There are 3 major CRM work streams we would offer, namely: 

  1. Process design & software selection, 
  2. Implementation, and 
  3. Change management. 

We bring unique business process and deep business and technology expertise to customers.

Our CRM service enables business to improve their profitability. Salespersons will have customer information more readily available, allowing them to focus on sales. Management will also have better insights into their sales pipelines and staff to facilitate faster and better decision making. As a result, companies with CRM implemented usually see an increase in revenue and customer satisfaction.

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