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Retail, wholesale and distribution

Our multi-disciplinary service approach

Along with the structural adjustment and slow down of economy in China, retail industry has also started its times of evolution. Wages, logistics and all sorts of costs in the retailing industry remain high, resulting significant pressure on profitability. At the same time, e-commerce has quickly taken over the market share of traditional retail by offering lower prices, convenience payment, door-to-door delivery and other thoughtful services. In front of the unprecedented challenges, retailers have actively or passively adjusted their development modes, in order to survive, develop and even achieve sustainable success in the ever changing market environment.

Courage to evolution derives from the forward-looking attitude in striving for industry development. In the future, there will be five major trends in the development of retail industry in China. Firstly, urbanization will bring new opportunities to the retail industry resulting to the changes in consumption structure, where proportion of residents in urban areas has increased, as well as the increasing consumption capabilities of those live in the third and the forth-tier cities. Secondly, multi-format business has become the mainstream, which will continue to develop in the next few years. Thirdly, following the emergence of Omni-channel shopping experience, internet and traditional retail channels have integrated with each other, which will offer seamless shopping experience to consumers. Fourthly, mobile-commerce leads to evolution of brick-and-mortar stores, where consumers have gradually developed a shopping habit using mobile phones. In the future, impacts on store sales from mobiles will further increase. The last, Integration of retail industry and capital market remains active. While VC/PE investment in the online retail sector has been growing rapidly, there are an increasing number of acquisitions in traditional retail area. Integration of the retail industry continues.  

Deloitte's retail practice is composed of industry experts from audit, tax, consulting, risk management and financial advisory. We aim to help clients address varied complicated issues, develop and implement tailored solutions, so as to help your business ahead of the game and achieve sustainable success.

Featured insights

  • Report on cooperative development between shopping centers and chain brand merchants in China 2013
    An analysis of the development trends and patterns of China's shopping centers, factors for success in investment and operation, as well as the development trends in the industry as the concluding remark.
  • Hidden Heroes: The next generation of retail markets
    Retail opportunities in ten countries beyond the BRICs
  • Retail Globalization: Navigating the maze
    While international growth offers massive opportunities for retailers, it's not easy.
  • China powers of retailing 2013
    A look at the development status, policy influence and future trends of retail enterprises in China
  • Report of joint development of China shopping centers and chain brands 2012
    Analysing the developments and myths of China's shopping centers and their success factors

Contact us

  • David Lung
    Managing Partner, China Consumer Business Industry
  • Selina Zhao
    Program Manager, China Consumer Business Industry

Related links

  • Report of Joint Development of China Shopping Centers and Chain Brands 2012
    The report includes analyses on the developments and myths of China's shopping centers, and their success factors.
  • China Powers of Retailing 2012
    The report demonstrated the development status, policy influence and future trends of China retail enterprises.
  • The Dawn of Mobile Influence
    Mobile devices are already a major factor in U.S. retail — but not necessarily in the way most retailers think they are.
  • Multi-Format Retailing
  • Deloitte Global Consumer Business
    Global reach that you can count on
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