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Crisis management

Preventing and managing risks that can devastate your reputation

Start Date and Time

October 17, 2013 9:00 AM

End date and time

October 17, 2013 11:00 AM

Time zone:

(GMT+08:00) Beijing, Chongqing, Hong Kong, Urumqi


Deloitte Touche Tohmatsu
35/F Conference Room
One Pacific Place, 88 Queensway
Admiralty, Hong Kong China


Registration Information

This event is by invitation only. Please enter the event code provided in the invitation email (case sensitive).

Contact information

Questions about the event:
Bonnie Chan

Registration status:
Wandy Luk

Registration options

Invitation only

Event registration is closed.

Payment Information

Free of charge

To register, please type the event code on your invitation in the "Event Code" box on the right of this page and click the blue Register button to begin.

You will receive an acknowledgement from the registration site.  Seat availability is subject to final confirmation which will be addressed to you on or before 9 October 2013.

We invite you to join our seminar, "Preventing and Managing Risks that can Devastate your Reputation", to be held on Thursday, 17 October 2013. Our global and local partners, together with a guest partner from global communications firm, Kreab & Gavin Anderson, will discuss how we can tackle issues relating to crisis management and reputation risk.

In this competitive market, being trusted by customers and other stakeholders is the foundation on which organizations' reputations are carefully built and nurtured over the long-term. However, it only takes a single crisis event to destroy a company's reputation and cause irrecoverable damage. Then consider the turbulence and volatility created by rapid technological change, globalization, financial crises, natural disasters, social responsibility issues, geo-political and security threats, all now exacerbated by social media, and it is easier to understand why the threat to reputation is potentially lethal. This new business environment means reputation risk needs to be addressed more proactively. Many financial services firms are perceived to have advanced risk management programs and do have large-scale communications functions. However, they still need to invest in an integrated and structured approach to managing reputation risk.

At this seminar, partners from Deloitte and Kreab & Gavin Anderson, will share their experiences and real-life cases relating to crisis and reputation management, and will suggest how companies can improve their practices in this critical area that has a key impact on business performance.

Topics that will be discussed include:

  • Current context for reputational risk
  • Issues and approaches for managing reputation risk in the financial services sector
  • Crisis events, social media and how to address them
  • An integrated approach for managing reputation risk

Date: 17 October 2013 (Thursday)

Registration:  8:30am – 9:00am; 
Seminar: 9:00am – 11:00am

Venue:  Deloitte Touche Tohmatsu, 
35/F Conference Room, One Pacific Place, 88 Queensway, Admiralty, Hong Kong

Language: English

Dress Code: Smart Casual

Fee: Free of charge

Leon Bloom, Partner, Deloitte Canada
Hugh Gozzard, Partner, Deloitte China
Robyn Joseph, Partner, Kreab & Gavin Anderson, Hong Kong

Frances Fung, Partner, Enterprise Risk Services, Deloitte China

A certificate of attendance will be presented to participants upon request.

Event registration is closed.

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