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Ethical Principles of the Member Firms of Deloitte Touche Tohmatsu

Honesty and Integrity - "We act with honesty and integrity."

  • We are straightforward and honest in our professional and business relationships.
  • We are truthful about the services we provide, the knowledge we possess and the experience we have gained.

Professional Behaviour – "We operate within the letter and the spirit of applicable laws."

  • We comply with professional standards and applicable laws and regulations.
  • We avoid any action that may discredit our Firm or our professions.
  • We strive not only to do what is legal, but also what is right.

Competence – "We bring appropriate skills and capabilities to every client assignment."

  • We understand that the public and our clients expect our work to meet high professional standards.
  • We use due care to ensure that client needs are matched with Deloitte personnel who have the competence required for their assignments.

Objectivity – "We are objective in forming our professional opinions and the advice we give."

  • We do not allow bias, conflict of interest or undue influence of others to override our professional judgments.
  • We address differences of opinion and handle them constructively and professionally.

Confidentiality – "We respect the confidentiality of information."

  • We prohibit disclosure of information to anyone inside or outside our firm without the legal or professional right to know.
  • We do not misuse information of our clients, our firm or our people for personal advantage or for the benefit of third parties.

Fair Business Practices – "We are committed to fair business practices."

  • We receive fees that reflect the value of services provided and responsibilities assumed, and are considered fair and reasonable by our clients.
  • We respect our competitors and do not compete unfairly.

Responsibility to Society – "We recognise and respect the impact we have on the world around us."

  • We take our role in society seriously and do not cause intentional harm. 
  • We support contributions to the communities where we operate.

Respect and Fair Treatment – "We treat all our colleagues with respect, courtesy and fairness."

  • We understand the impact that our individual behaviour has on our Firm, our colleagues and society, and always work to take responsible action.
  • We encourage and value the diverse mix of people, viewpoints, talents and experiences found at Deloitte.
  • We are fair in our behaviour and our policies promote equal opportunity for all.

Accountability and Decision-making – "We lead by example, using our Shared Values as our foundation."

  • We recognise that we are role models and that we set behavioural standards for our profession and each other.
  • We make decisions based on our Shared Values and expect our leaders and colleagues to do the same:
    - Integrity
    - Outstanding value to markets and clients
    - Commitment to each other
    - Strength from cultural diversity
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