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Issues and trends in the consumer business industry

Industry wide

Cyber security. New business models and new ways of working are driving business innovation and growth, but these expose consumer business companies to new and emerging threats. We help our clients to execute a step-change in their structure, governance and approach to cyber security.

Customer and consumer insight through Deloitte Analytics. The effective use of consumer insights and new consumer engagement models have the potential to reshape the industry going forward. Customer insight is an oft-used buzz-word covering the process of using internal or external data to describe and predict customer/consumer behaviour. Harnessing the full potential of customer insight can transform how you set your strategic objectives, define your future commercial plans and even how you take specific decisions with individual customers.

M&A. By pro-actively managing their corporate portfolio and continuously scanning the market for opportunities, winning businesses will be those that combine strong M&A capabilities with the capability to identify the right global and local assets to acquire. Our team brings sector and transactional expertise to guide you through the transaction process, often working with our specialist teams subject matter experts from other service lines such as tax and audit to ensure your success.

Sustainability. There is a growing demand from consumers and businesses for greener, leaner and more ethical products and services meaning that sustainability can be a primary driver for strategic product and business model innovation.

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  • Consumer Business
  • Consumer Products
  • Retail

Key contact

Howard da Silva
Industry Leader Consumer Business

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