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Consumer Business

In the current climate, companies operating in the consumer business industry must anticipate changing consumer behaviours and respond rapidly with relevant products, services and solutions. To do that, they must address:

  • How to keep consumers loyal to their brand while attracting new consumers?
  • How to rapidly innovate products to meet changing consumer needs for value and pricing while preserving the values they stand for?
  • How to adapt sourcing strategies for affordability, sustainability, and security of supply?
  • How to effectively manage and reduce food safety risks given increasingly global supply chain?
  • How to improve commercial excellence, operational efficiency and reduce costs?

Within Switzerland we have structured our Consumer Business practice into six sub-sectors, in order to address the specific needs of each sector while leveraging the common needs and challenges associated with directly serving consumers and customers on a daily basis.

 More Research and insight

  • Global Powers of Retailing 2012
    15th annual Global Powers of Retailing. The report identifies the 250 largest retailers around the world for the past fiscal year.
  • 2011 Swiss Christmas Retail Survey
    Much like the rest of Europe, consumers in Switzerland expect economic uncertainty to continue well into 2012.
  • Consumer 2020: Reading the signs
    This visionary report discusses the long-term economic, demographic, environmental, technological, and social trends and their impact on consumer attitudes and behaviors over the next 10 years and beyond.

Useful links

  • Meet the team
  • Join our team
  • Submit a request for proposal
  • Contact us

Find out more

  • Unlocking value through pricing excellence
  • China’s consumer market
    What’s next?
  • Customer experience evolution
    Multi-channel retailing
  • Fraud and counterfeiting
    Fraud directly affects your bottom line profit.

D-brief webcasts:

  • Consumer Business
  • Consumer Products
  • Retail