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Consumer Business

In the current climate, companies operating in the consumer business industry must anticipate changing consumer behaviours and respond rapidly with relevant products, services and solutions. To do that, they must address:

  • How to keep consumers loyal to their brand while attracting new consumers?
  • How to rapidly innovate products to meet changing consumer needs for value and pricing while preserving the values they stand for?
  • How to adapt sourcing strategies for affordability, sustainability, and security of supply?
  • How to effectively manage and reduce food safety risks given increasingly global supply chain?
  • How to improve commercial excellence, operational efficiency and reduce costs?

Within Switzerland we have structured our Consumer Business practice into six sub-sectors, in order to address the specific needs of each sector while leveraging the common needs and challenges associated with directly serving consumers and customers on a daily basis.

More Research and insight

  • Global Powers of Consumer Products 2013
    Who are the world's largest 250 consumer products companies this year?
  • Global Powers of Retailing 2013
    This report identifies the 250 largest retailers around the world for the past fiscal year. It also examines trends for retailers to consider as they plan their growth strategies, provides a global economic outlook for retail, and discusses "Q" ratio.
  • Swiss Christmas Retail Survey 2012
    The resilient Swiss consumer speaks…

Useful links

  • Meet the team
  • Join our team
  • Submit a request for proposal
  • Contact us

Find out more

  • The Eurozone crisis - Are you prepared for the future?
    The Deloitte Eurozone experts have developed a handbook to help cope with the strong Swiss Franc. Find out what to consider in these uncertain times.
  • Customer experience evolution
    Multi-channel retailing
  • Fraud and counterfeiting
    Fraud directly affects your bottom line profit.

D-brief webcasts:

  • Consumer Business
  • Consumer Products
  • Retail
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