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Class action services

Skilled advisors deliver credibility, clarity and expertise

Since class action legislation was first passed by Quebec in 1978, all but one Canadian province has enacted similar forms of statutes – and the litigation risks to organizations have never been greater. Over the past decade there has been a steady rise in class action filings in Canada, including secondary market, price fixing, product recall, employment and pension cases, many of which have come on the heels of U.S. litigation and regulatory investigations.

Deloitte’s national presence, interdisciplinary approach, and technological expertise can assist litigators, corporate counsel, mediators, arbitrators, insurers and judges throughout every phase of a class action. We offer the knowledge and relevant experience that’s critical to securities, banking, insurance, brokerages, medical devices, pharmaceutical, product liability, overtime and competition law claims.

Our integrated class action services include:

Preservation of electronic Evidence

Preservation of electronic evidence – the rapidly evolving world of electronic data, cloud computing, portable storage devices, instant messaging and social media, has had a profound impact on the risks inherent with collecting and hosting digital evidence. Our experienced practitioners have the technical expertise to navigate through the complexity of electronic evidence and find the key data for effectively litigating your class action.


Investigation - the complex business issues that arise during class action and mass tort litigation warrant the skilled interviewing and document review techniques employed by certified forensic investigators. Our investigations team can help the judiciary and counsel review the evidence and resolve class action disputes.

Data Analytical

Data analytics – with increasing amounts of data compiled on potential claimants, our ability to mine electronic data and profile the identifiable class becomes a critical component in determining the size and characteristics of the class population.

Loss modelling and scenario development

Loss modeling and scenario development – loss estimation is the key to evaluating risk. We can quantify the damages associated with class action claims to enable counsel to develop litigation strategies, prepare for discovery motions, and evaluate potential resolution alternatives.

Voluntary compensation plan

Voluntary compensation plans – dealing directly with claimants and offering restitution can help preempt a lengthy dispute and spare an organization’s brand reputation. We can help develop a compensation plan that remediates potential class action exposure and reduces litigation risk.

Claims administration

Claims administration – the media profile and class member sensitivities that accompany class action settlements requires the dedicated focus of a proven court appointed administrator. Our experienced team routinely evaluate claimant eligibility and determine benefit entitlements within court mandated deadlines.

Expert witness testinomy

Expert witness testimony – qualified, independent expert witnesses and non-testifying experts represent valuable allies when preparing for and delivering oral arguments. Throughout all phases of a class action, we can help you educate courts and judges on litigation issues requiring functional knowledge and deep industry experience.

Featured Insights

  • Provincial class actions
    Uniform Class Proceedings Act and Supreme Court ruling mean provincial courts can approve class actions. Get ready for American-style proceedings.
  • Pension disputes
    Pension plan administrators can adopt cost-effective electronic investigation techniques to locate beneficiaries in pension disputes.
  • Securities class action
    Bill 198, Ontario’s Securities Act has changed Canadian securities class action litigation. For a successful notice campaign, partner with Deloitte.

Contact our leader

Eric Khan
J. Eric Khan
National director, Class action services
View my profile
Send me an email
Office : Toronto

Learn more

Meet our team

Anne-Marie Lynda Boisvert

Theresa Reichert

Melinda McKie