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Post merger integration: When “perfection” is the enemy of “good”

The inconvenient truths about moving quickly during post merger integration


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Post merger integration

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This white paper takes a provocative look at the need for speed in the successful integration of two organizations. Acting quickly — and without the benefit of perfect information — requires bold leadership and confident decision-making. Based on Deloitte’s extensive experience on mergers that successfully prioritized speed over perfection, the authors argue that there is no one-size-fits-all methodology for integration efforts. They suggest that adhering rigidly to painstaking methodologies does not improve the success rates of integration; it may actually impair it. Adopting a more aggressive strategy seems counterintuitive to the typically conservative culture that permeates large organizations, but in fact, choosing rapid decision-making over deliberation is the less risky path. The quest for perfect information can result in outright failure as ambiguous conditions and indecisiveness give way to disruptive employee resistance and even customer churn.

Author: Amir Rahnema, Peter Hughes

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