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Customer analytics

Customer questions? Get answers with Ncyte from Deloitte Analytics

Companies of every size and shape wonder whether they’re getting maximum value from customer interactions. Even those that use customer analytics to drive sales and marketing decisions may be overwhelmed by the cost and complexity of too much data. Instead of actionable insights, they’re buried in facts and figures providing no clear prescription for improving customer strategies or outcomes. 

Ncyte is Deloitte’s powerful managed-analytics solution that helps companies make smarter sales and marketing decisions across all channels, media and customer segments. Using proprietary data models, a patented algorithm enabling predictive analytics, Ncyte delivers actionable insights companies can use to engage with customers in an effective and meaningful way – to capture more value from each relationship.

From customer interactions to cross-selling tactics, from social media to traditional advertising, from mobile apps and web banners to in-store flyers and promotions, count on Ncyte to help you get smarter faster.

Want to learn more? Read our report on how you can understand and optimize your marketing investments.

Featured insights

  • Cost recovery analytics
    Analytics can help your organization recover money you have lost and develop better contract governance. To learn more, read our three-minute guide.
  • Supply chain analytics
    Analytics can help businesses fine-tune their supply chain to gain a competitive advantage. To learn more, read our three-minute guide.

Contact our leaders

Tom Peters
Tom Peters
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Rob Lanoue
Rob Lanoue
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