This site uses cookies to provide you with a more responsive and personalised service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.

Bookmark Email Print this page

Lean in health care

Taking a patient-centred approach


For years, the health care industry has implemented a variety of approaches to identify appropriate ways to improve operations.

In the last few years, more Canadian health care organizations have been turning to Lean principles and tools. Lean is known for its ability to help organizations effect lasting change and its successful application in other industries is well documented.

If applied thoughtfully and strategically within the health care sector, Lean principles can not only help to drive systemic change and improvement; they can also deliver benefits across multiple dimensions, going well beyond simple efficiency gains to affect processes that enable improved clinical outcomes and patient satisfaction.