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2012 Deloitte Retail Study: The rise of the connected consumer

Consumers have changing needs – and so do Alberta and B.C. retailers


The rise of the connected consumer


Deloitte and the Retail Council of Canada (RCC) interviewed BC and Alberta retailers to gain insight into how they’re using eCommerce, mobile commerce and social media to respond to changing demands from their customers.

Take a look at the results of our 2012 retail study to learn more about the rise of the connected consumer and what this means for your business.

Questions? Need more information?


Relevant industries

Consumer business