Manufacturers know better than anyone that the only constant is change. To achieve sustainable growth you need to be continuously looking to new technologies and processes to maintain a lean operation, efficient supply chain and good internal controls.
Although merger activity can dictate staff reductions, you still need to attract and retain the best and brightest people. Working with people who have answers and know the quickest path to solutions gives you a competitive advantage. Our manufacturing professionals offer a broad range of services, while focusing on your unique challenges and needs.
The service revolution in global manufacturing
Building a world-class service and parts business
This new thought leadership report reveals how manufacturers are building world-class service and parts businesses to drive profitable growth. Findings of a global benchmark study on service and parts management by member firms of Deloitte Touche Tohmatsu, the report highlights that:
• Service businesses are an increasing source of profit for manufacturers
• Service businesses offer immense opportunities for revenue growth
• Companies that focus on developing their service business stand to win customer loyalty
• Service champions are transforming their business through service excellence