IT Effectiveness assists clients in “operationalising” their strategies by formalizing the tools and processes needed to understand how IT resources and programs create and maximize shareholder (business) value.
IT typically constitutes between 15 and 30% of an enterprise’s cost base, it is an obvious corporate priority to get a grip on these costs. This compels IT executives to continuously evaluate the way they manage IT related finance.
In most organisations major IT standards, such as CMMI and ITIL, are used for IT process management to make IT projects successful. However, once these IT processes are defined, they are almost never reviewed. This results in lower client satisfaction. IT process management ensures reviewing and optimizing repeatable activities that can be standardized or areas that require a high level of control.
Leading major technology programmes to success has always been a tough challenge. It is even more so in a fluctuating economic environment where uncertainty is the key word and agility the main imperative – dealing with constant changes, delivering high quality on time, managing the transition whilst staying within the boundaries of ever decreasing budgets is the current paradigm.
CIOs have a wider choice of IT sourcing options than ever. Cloud computing disrupts the traditional delivery of IT services. Outsourcing continues to be in vogue. Off-shoring is also high on most agendas, extending beyond its traditional focus on application development into new areas such as helpdesks and remote IT service management. This complex environment requires clearness enabling CIOs to execute their IT strategy.