Efficiency and Effectiveness of IT
The truest measure of European institutions’ success is the value they create for their European citizens, communities, businesses and civil servants. And now - more than ever - Institutions, DGs, and Agencies rely on information technology to help them maximise that value. Making their services more efficient, more useful, more responsive, and more accessible.
In this new world of technology-enabled transformation, IT leaders play an increasingly important role. Keeping the commission’s data centres up and running used to be good enough. But now, an IT leader’s primary challenge is helping others see what is possible - then driving that vision of transformation through a multi-cultural organisation, which makes it challenging to get change started.
This article was written to help leaders use information and technology to create more value - for their institution, DG, or Agency, and for those that they serve. It describes government’s 12 biggest IT challenges and highlights the Considerations required to deal with them.