b5a4344d9a0fb110VgnVCM100000ba42f00aRCRDapprovedDcom-UnitedStates/Local Content/Case StudiesLife Sciences Company Seeks Improved HR Service Delivery2009-07-16T02:35:09Z2013-11-19T00:00:00Z35a4344d9a0fb110VgnVCM100000ba42f00a____Life Sciences Company Seeks Improved HR Service Delivery10ecmCaseStudyPublished1155686400000US_abooth1326821503917aluedke1187913600000132680351621712477117090001384819200000Spelled out HR on first reference, deleted serial comma.95a4344d9a0fb110VgnVCM100000ba42f00a____35a4344d9a0fb110VgnVCM100000ba42f00a____3159641222Client Services_DcomHR Transformation75a4344d9a0fb110VgnVCM100000ba42f00a____35a4344d9a0fb110VgnVCM100000ba42f00a____854721229General Business Topics_DcomOutsourcing55a4344d9a0fb110VgnVCM100000ba42f00a____35a4344d9a0fb110VgnVCM100000ba42f00a____276871228Locations_DcomUnited States (US)45a4344d9a0fb110VgnVCM100000ba42f00a____35a4344d9a0fb110VgnVCM100000ba42f00a____201011223Content Types_DcomCase Studies65a4344d9a0fb110VgnVCM100000ba42f00a____35a4344d9a0fb110VgnVCM100000ba42f00a____187131222Client Services_DcomConsulting85a4344d9a0fb110VgnVCM100000ba42f00a____35a4344d9a0fb110VgnVCM100000ba42f00a____843251229General Business Topics_DcomHuman Resourcesa5a4344d9a0fb110VgnVCM100000ba42f00a____35a4344d9a0fb110VgnVCM100000ba42f00a____183161222Client Services_DcomHuman Capital35a4344d9a0fb110VgnVCM100000ba42f00a____078cd8e2c2ceb110VgnVCM100000ba42f00a____Life Sciences Company Seeks Improved HR Service DeliveryDeloitte | Case Study: Life Sciences Company Seeks Improved HR Service Delivery | Human Resources Transformation | Human CapitalenDeveloping and implementing a new Human Resources Service Delivery Model This global developer, manufacturer and marketer of medical devices sought  Deloitte Consulting LLP's assistance in helping develop and implement a new Human Resources (HR) Service Delivery Model based on industry-leading practices that facilitated their business and HR strategies, while simultaneously helping reduce costs and improve the operational efficiency of the HR function.078cd8e2c2ceb110VgnVCM100000ba42f00a____With 20,000 employees and revenues of more than $6 billion, this worldwide developer, manufacturer and marketer of medical devices continues to expand rapidly through acquisitions and organic growth in a highly regulated environment. The company?s HR function, processes and technologies were burdened with high costs and inefficiencies. The HR model detracted from the company?s ability to integrate acquisitions and lacked the scalability to support growth plans. The company engaged Deloitte Consulting's  <a href="http://www.deloitte.com/dtt/section_node/0,1042,sid%253D115113,00.html">HR Transformation</a> team to address these issues. The project was chartered to help the company reach decisions about the selection, implementation and operation of a leading practice HR Service Delivery Model. Guiding principles included service quality, operational efficiency, timeliness, cultural fit, scalability and cost.The Deloitte Consulting team developed a comprehensive baseline of the current cost to deliver HR services, considered the estimated cost advantages/disadvantages of implementing a new HR Service Delivery Model, and provided data to help the company decide whether or not to pursue the new HR Service Delivery Model. To help reduce costs while increasing efficiencies and value, the company decided to redesign its HR Service Delivery Model and to outsource non-strategic, transactional processes and supporting technologies. Deloitte Consulting helped define the scope of HR services to outsource and help develop a high-level view of the retained HR function. The team facilitated the vendor selection, due diligence and contracting processes. Once the outsourcing contract was signed, Deloitte Consulting provided program management and change management support during the detailed design of and transition to the outsourced HR Service Delivery Model. The team worked hand in hand with both the company and the selected outsourcing vendor.By implementing a leading practice HR Service Delivery Model, the company achieved significant cost savings. They also improved their focus on strategic, value-added HR services, rather than routine, administrative transactions. The introduction of integrated HR systems increased reporting capabilities and access to data for company decision makers.

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HR Transformation

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