Revenue assurance
Companies with significant volume of transactions or invoices and complex billing systems and product offerings often face the risk of revenue leakages, including the following:
- Incorrect product shipping, product activation or service delivery
- Incorrect application of prices or discounts
- Incomplete, inaccurate or untimely invoices
- Incorrect commissions granted
- Numerous customer complaints, credit notes and customer compensations, goods returns and guarantee claims
- Uncollected cash or invoices, high percentage of bad debt
- Shrinkage, misappropriation of goods and funds, theft, obsolete stock
- Incomplete or inaccurate revenue recording, revenue management reporting and KPIs
- Non-compliance with tax and VAT rules
These problems often affect, but are not limited to, particular sectors: telecommunications, media, technology, utilities, transport, aviation, retail, restaurant, health care, entertainment, distribution and public services.
Even a 1% revenue loss can affect your bottom line. Are you confident you can handle leakages across the revenue chain? Or are you just fire fighting? An end-to-end approach is required in order to ensure that the entire revenue value chain is optimised and revenue leakages are identified and mitigated.
Our multidisciplinary Revenue Assurance group has a wealth of expertise in areas such as:
Our multidisciplinary Revenue Assurance group has a wealth of expertise in areas such as:
Revenue leakage detection and mitigation
Back-office optimisation
Price and discount execution and optimisation
Bad debt reduction
Cash handling optimisation
Revenue reporting
Tax and VAT compliance
Shrinkage and theft reduction
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