Significant organic growth, lack of skilled personnel, complex business environment - just to name a number of possible root causes for process control deficiencies. Operational risk assurance identifies control weaknesses, evaluates the process performance against best practices and suggests recommendations to close the performance gap.
Typically, operational risk assurance projects are modular and start with an assessment of the processes in scope. In a second phase, actions are taken to improve on issues identified in the initial phase. In a final phase, a KPI report or dashboard may be established to permanently monitor and control process performance.
Our team combines internal control expertise gained during internal audit engagements with process expertise and the know-how of industry specific practices.