Based on the needs and challenges of the local public sector, Deloitte started in 2003 the Aorta project “reference models OCMW’s”. Given the success of the OCMW project and a similar question of the cities and municipalities, Deloitte started an analog project in 2005, the “Aorta project Reference Models Cities and Municipalities”.
The goals of this project are:
“Mapping the most important (administrative) working processes in a uniform way within the Flemish cities and municipalities”.
To reach this goal, Deloitte chose radically for a cooperative way of working between the participants, supported by the consultants of Deloitte. Based on working groups with participants of the local entities, a best practice model is being mapped.
Currently, over 60 core processes have been mapped, spread over 6 different themes:
- Internal organization
- Services for citizens
- Territorial affairs
If you are interested in being a member, contact us at email@example.com