Technology advice and implementation

Ability. Quality. Delivery. The business/working environment is changing ever more rapidly in response to market pressures and a quest for higher levels of efficiency - and IT is expected to not only keep pace with this change, but to drive it.

IT Strategy & Governance

Agile and business focused IT Strategy The business/working environment is changing ever more rapidly in response to economic and political pressures and a quest for higher levels of efficiency - and IT is expected to not only keep pace with this change, but to drive it. Many IT departments are left behind by the pace of changing demands and priorities - struggling to keep up with the expectations of today - let alone provide the capabilities required for the future.

Whether your current challenges are ageing and inflexible technology, disruptive technologies, organisational change, sourcing choices, regulatory change, competition, costs or the desire to integrate new countries, we can help you develop a strategy that addresses these challenges and provides a clear and practicable way forward.

Bridging the divide between strategy and implementation

We take a flexible approach to strategy projects, ranging from high level strategic reviews to focused research into particular aspects including technology, application, efficiency, management and governance, organisation and sourcing, resources, project portfolio or financial control. Whatever the focus, we have proven methods and techniques that allow our practitioners to make rapid progress in finding the right direction for your organisation.

Professionalising IT

These are difficult times for IT. Cost efficiency is a key driver across organisations. Budgets are as tight as ever, and stagnant organisations are, with few exceptions, cutting their IT spend. Even growing businesses are spending a decreasing percentage of revenue on IT. In short, organisations expect ever more, for less, from IT. As cost pressures are imposed, investment in new IT solutions is often the first thing to go. But by simply culling projects, organisations are restricting IT's ability to address the underlying inefficiencies within IT itself. The challenge is to transform IT service delivery by making changes to the processes, structure, tools and culture of the IT department. In this way, we can reduce the “run the company” costs – and reinvest in “change” activities at the same time. In summary, we help you professionalise IT.

IT Audit

The range of services provided by Deloitte includes IT and Information Systems Audits. We examine your IT infrastructure by collecting and evaluating indicators of your organisation's information systems, practices, and operations. The evaluation of the obtained indicators determines the extent to which your IT infrastructure and information systems safeguard assets, maintain data integrity, and operate effectively and efficiently to achieve the goals and objectives of your organisation.

IT Cost Control

70% of all organisations are either running or planning a cost reduction programme - and as IT typically constitutes between 15 and 30% of an organisation's cost base, it is an obvious target. Traditional “slash and burn” cost reduction exercises generate short-term cutbacks but ignore the need for sustainable savings. Long-term benefits are only achieved by applying a robust cost control approach that creates a sustainable low-cost IT model while balancing the need to deliver value to the organisation.

Our IT cost control methodology has delivered substantial results to many clients and the financial baselines we establish ensure that the benefits are recognised not only by our clients, but by their auditors and stakeholders.

Our successes in IT cost reduction span an impressive and diverse range of global enterprises and our breadth of capabilities ensures that, whether you are an IT manager seeking to optimise your delivery or a senior manager concerned about your cost base, we understand your perspective.

SAP

Often we find that applications are built to cover specific requirements. The applications are linked to each other with point-to-point interfaces. These interfaces are difficult to build and maintain, and make it an additional challenge to build new processes into the application. SAP which has specific solutions for the EU ensures an integrated approach with regard to these different processes and the mapped technologies.

If you are looking to maximise the value from your SAP investment, Deloitte can help you, as its technology skills and breadth of services match SAP’s far-reaching capabilities. Deloitte offers end-to-end services to help with the implementation of your SAP solution:

• Functional services: Mapping EU processes to the standard SAP solution, allowing you to get the most out of the standard SAP system;
• Technical services: Configuring SAP to meet the EU requirements, allowing you to tailor SAP to your needs; and
• Project management services: Managing your SAP projects, taking into account the specific challenges of implementing the SAP environment.

Our Enterprise Value Delivery (EVD) methodology, or Deloitte’s comprehensive methodology for SAP projects, allows us to efficiently and effectively manage all aspects related to your SAP implementation.

ORACLE

Oracle's Public Sector technology and applications help EU institutions improve efficiency and accountability. Oracle provides key components like database, middleware, and applications to assist the organisations of the European public sector.

Our Oracle technology offering includes:

• Driving Oracle-enabled transformation;
• Providing process and transformation improvements for an implementation;
• Providing value driven implementation services on Oracle product lines;
• Defining information strategies, leveraging Oracle applications and technology;
• Providing technical integration services for Oracle’s technology stack; and
• Building joint Oracle initiatives to provide the market with a new perspective and service.

Outsourcing Advisory

In today’s market, there is a wider choice of IT sourcing options than ever. While there may be powerful cost arguments, the experience of early adopters has highlighted the pitfalls that can result in acrimonious – and public – disputes. Off-shoring is also high on the agenda, extending beyond its traditional focus on application development into new areas such as helpdesks and remote IT service management. But what are the risks, and what is right? Even the straightforward procurement of commodity hardware and software brings its challenges, with a complex and sophisticated supplier market and increasing board scrutiny of IT spend.

Deloitte can help you navigate this minefield. We provide an end-to-end service, from the evaluation of sourcing options, through to supplier selection and programme management of any subsequent transition. We combine deep technology skills and a leading edge procurement capability with a wide range of specialist skills in areas such as deal financing, business case development, SLA production, due diligence and commercial negotiation. In addition, we know the supplier market intimately. We can help you assess suppliers’ capabilities, and have a sound understanding of the pricing and commercial structure of the major market players.