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Consulting for FSI

Top line growth strategies

Deloitte Consulting accompanies the financial institutions in their transformation projects and their continuous drive towards increased performance in all areas. We help to design and implement organizations, processes and information systems that are aligned with the overall service strategy.

Our services include:

  • Assisting in setting up of new activities
  • Definition of new business models
  • Market study – benchmark
  • Development of client/product combinations
  • Support with post merger/acquisition integration
  • Reduction of “time-to-market” of product development

Alignment of information systems

Deloitte Consulting accompanies the financial institutions in their transformation projects and their continuous drive towards increased performance in all areas. We help to design and implement organizations, processes and information systems that are aligned with the overall service strategy.

Our services include:

  • Realization of business cases and cases of choice of solutions
  • Development of target IT architecture
  • Capturing business requirements and drafting functional specifications
  • Assisting preparation or implementation projects (steering of project, budgetting, testing, training users)

Efficiency of the information function 

Deloitte Consulting accompanies the financial institutions in their transformation projects and their continuous drive towards increased performance in all areas. We help to design and implement organizations, processes and information systems that are aligned with the overall service strategy.

Our services include:

  • Assistance with of the set up of IT governance
  • Management of project portfolio’s
  • Optimization of IS architecture
  • Optimization of information technology costs
  • Security of systems and infrastructure

Customer relationship management

Deloitte Consulting accompanies the financial institutions in their transformation projects and their continuous drive towards increased performance in all areas. We help to design and implement organizations, processes and information systems that are aligned with the overall service strategy.

Our services include:

  • Definition and implementation of new distribution models
  • Optimization for new client relationships / proposed products-services
  • Assistance with commercial efficiency of branches and non bricks activities
  • Definition and implementation of new Front office processes and solutions
  • Contact Center optimization in terms of Strategy, processes, solution and integrations

Transformation and alignment of the finance and risk management functions

Deloitte Consulting accompanies the financial institutions in their transformation projects and their continuous drive towards increased performance in all areas. We help to design and implement organizations, processes and information systems that are aligned with the overall service strategy.

Our services include:

  • Assistance with the development of target operating models for finance and risk functions
  • Assistance with detailed design and implementation of accounting and consolidation systems, risk management and control management processes
  • Integrated performance management (quality of accounting information and performance indicators, design of scorecards and cost management systems, planning and budgeting processes

Program leadership and program management office support

Deloitte Consulting accompanies the financial institutions in their transformation projects and their continuous drive towards increased performance in all areas. We help to design and implement organizations, processes and information systems that are aligned with the overall service strategy.

Our services include:

  • Management of the project portfolio of complex programs (Multi-projects, Multi-countries)
  • Change management strategies support

Operational efficiency of back-offices and support functions

Deloitte Consulting accompanies the financial institutions in their transformation projects and their continuous drive towards increased performance in all areas. We help to design and implement organizations, processes and information systems that are aligned with the overall service strategy.

Our services include:

  • Optimization of organizations and processes
  • Assistance with mutualisation project / relocation / facilities management