Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/ba/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu and its member firms.
 | Deloitte RSS Feeds |
Office workers send more than 160 e-mail messages daily and spend two hours to e-mail |
Publish date
Contact: Sonja Ludvig
Deloitte Bosnia and Herzegovina
Corporate communications senior coordinator
+385 (1) 23 51 900
During 2009, on average office workers are expected to send more than 160 messages daily and check their inboxes more than 50 times, in all dedicating up to two hours each day to email. The value of digital communication is eroding as its volumes continue to increase: employees simply write too many messages and send them to too many people. On top of that, companies’ losses due to social networks, such as Facebook, can now be measured at billions of dollars, according to the latest Deloitte research Telecommunications Predictions: TMT Trends 2009 . 1
It has been estimated that every employee creates 20 megabytes, every day, and it’s not uncommon that IT departments have to forcibly empty users’ inboxes to control costs. But enterprises could offer employees the option of switching off. Workers should not feel the need to be connected and responding at all times. Among more radical measures companies could consider rationing the quantity of messages sent per day.
Ten cents per minute is the average charge for connecting a call to mobile phone in Europe. One cent is the typical fee for connecting a call to a fixed line. That differential is likely to become the subject of heated debate in 2009. Compliances with the European Commision’s recommendations could oblige some operators to make substantial changes to business models and tariffs.
During 2008, smart phone sales increased by almost 35 percent, and by year-end smart phones had taken 13 percent of the total handset market. But continued economic downturn during 2009 may buffet the fortunes of smart phones. While sales growth for all mobile phones may decline to around 4 percent, smart phone growth could fall to under 20 percent. Smart phone manufacturers could, however, sell their devices as price-competitive replacements for laptops.
The performance of mobile television, as the mobile industry’s most talked about service of this decade, was so far disappointing. Major sporting events, such as Olympics, which can be a catalyst for the adoption of new media formats, largely failed to launch mobile television. In 2009, therefore, five times more mobile television services may be closed than those launched, and mobile television’s total global audience may fall short of 30 million. Therefore, consumers are less likely to spend their money on mobile television, and lower liquidity suggests a greater reluctance from mobile companies to experiment with the new media format.
In 2009 the preassure will mount on fixed operators to upgrade aging copper networks to fiber. But this comes at a steep price. Connecting an average household with fiber in a country with a combination of city and rural households can cost 1000 dollars. In some of the business cases undertaken, the return on investment expected may not justify the cost. The solution could perhaps be find in shared ownership of fiber networks among several telecommunications operators.
Sales of mobile camera phones during 2009 may exceed those of dedicated digital cameras, for the first time ever. As by year-end, camera phones will likely outnumber all the conventional digital and analog cameras ever sold. Sales of music phones may be as much as three times higher than those of dedicated players. Therefore, the mobile phone may probably be regarded as the most successful converged product of all time.
______________
1 This annual research has drawn on inputs from conversations with firm clients and Deloitte experts.
###
About Deloitte
“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu, a Swiss Verein (“DTT”). Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTT helps coordinate the activities of the member firms but does not itself provide services to clients. DTT and the member firms are separate and distinct legal entities, which cannot obligate the other entities. DTT and each DTT member firm are only liable for their own acts or omissions, and not those of each other. Each DTT member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.
Deloitte Central Europe is a regional organisation of entities organised under the umbrella of Deloitte Central Europe Holdings Limited, the member firm in Central Europe of Deloitte Touche Tohmatsu. Services are provided by the subsidiaries and affiliates of Deloitte Central Europe Holdings Limited, which are separate and independent legal entities. The subsidiaries and affiliates of Deloitte Central Europe Holdings Limited are among the region’s leading professional services firms, providing services through nearly 4,000 people in more than 30 offices in 17 countries.
About Deloitte Bosnia and Herzegovina
In Bosnia and Herzegovina, the services are provided by Deloitte Ltd. Sarajevo and Deloitte Advisory Services Ltd. Sarajevo (jointly referred to as “Deloitte Bosnia and Herzegovina”) which are affiliates of Deloitte Central Europe Holdings Limited. Deloitte Bosnia and Herzegovina is one of the leading professional services organizations in the country providing services in four professional areas - audit, tax, consulting, risk services, and financial advisory services - through over 40 national and specialized expatriate professionals.
Last Updated: