This site uses cookies to provide you with a more responsive and personalised service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.

Bookmark Email Print page

Branching out: How banking is changing with and without banks

Try to imagine turning on your television and finding only one channel. It may offer wonderful programs, but you’d still want more choices. Retail banks have channels, too, but until recently they delivered most of their products and services to consumers through just one primary pathway: the bank branch. Hear  Jeffrey Brown, principal, Deloitte Consulting LLP and  Deron Weston, senior manager, Deloitte Consulting LLP discuss how banks are taking a cue from successful retailers, and sprucing up their branches and offering more flexible hours and a more customer-friendly environment.

Related content
Branching out: How banking is changing with and without banks
A Deloitte US podcast

Share

 
Follow us



 

Talk to us