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Business process improvement

Deloitte | Business process improvementBusiness process improvement (BPI) is about:

  • reducing cycle time and/or costs of processes
  • improvement of product or service quality and reliability
  • increasing revenue created by the process.

Deloitte’s proven BPI methodology helps clients to enhance the efficiency and effectiveness of their business processes. Our approach not only designs the optimal processes for your organisation, it also addresses and responds to the structural, HR- and ICT-needs.

With a strong focus and commitment to the firm’s industry programs, our Business Process professionals enjoy working on a range of work at the top end of town and key public sector bodies. Through our innovative approach and dedication to service excellence we are rapidly increasing our market share in selected industries. Learn more about our industry programs click here.


  • Internal audit
    An increase in regulations and industry standards has heightened the need for effective internal audit teams that have the skills and ability to deliver proactive and commercially viable solutions.
  • Process improvement
    Streamlining finance processes can improve information quality and allow more time for strategic, value-added initiatives.
  • Workers compensation
    Directors and shareholders are becoming increasingly aware of the adverse impact claims have on an organisation’s culture, reputation, bottom line profitability and in some cases, the ongoing viability of the business.
  • Occupational health and safety
    Deloitte has a dedicated team of OHS professionals who can assist organisations to achieve OHS goals and improve safety performance.

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    The Broken Triangle?
    Our US firm reports on improving the relationship between internal audit, management, and the audit committee


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