The Deloitte innovation storyInnovating from the inside out |
While powerful voices in government and commerce are pushing the message of innovation to make Australia’s economy more globally competitive, true innovation can be elusive. A company that is capturing the substance of innovation is Deloitte. Recently voted by clients across Australia as the nation’s most innovative professional services firm, Deloitte’s innovation program is delivering tangible results.
The Australian market launch of Deloitte’s Innovation Service is the culmination of a program rolled out internationally within the firm which has become global best practise for clients seeking a pragmatic approach to delivering on the promise of innovation.
Deloitte’s Australian leadership has always seen innovation as more than a skin-deep cosmetic for marketing purposes. CEO Giam Swiegers, together with Consulting Managing Partner Gerhard Vorster and the leadership team have driven the initiative to develop innovation within the company as a pathway to bringing greater ingenuity and integration to their market performance with clients. Innovation at Deloitte starts from inside the company and is firmly based on a culture that encourages people to explore innovative ways of thinking and different perspectives for solving business issues.
Giam Swiegers, Gerhard Vorster and Chief Operating Officer Keith Skinner are passionate advocates for the innovation program they set in motion in mid-2004. They have invested considerable resources and time into ensuring the penetration of innovation across the company. Swiegers sees the commitment as a long-term strategic focus that offers sustainable growth for the company.
The program includes a technology for managing the innovation and growth process through a secure online repository for collecting ideas and efficiently converting them into business cases. The program, including the Innovation Zone, is structured to provide support and development for employees who then generate innovative ideas about how to improve internal processes and service delivery to clients, as well as new products and services to bring to market.
The Deloitte innovation story
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