Cell-based performance management
Our cell-based performance management framework was initially applied within Deloitte, generating impressive growth outcomes as outlined in The Granularity of Growth1, a book in which Deloitte Australia was highlighted as a case study in executing growth.
The cell-based performance management framework drives sustainable growth of the core business by treating organisations as a set of small communities. It acknowledges that they are all at different stages along the growth journey, and should be managed according to their unique needs.
Deloitte advises clients on how cell-based performance management can help them address four key priorities critical to promoting and managing growth:
- Helping identify the natural ‘cells’ in a business and providing high-definition data to create clarity, accountability and transparency in relation to performance
- Designing specific strategies in the form of ‘growth staircases’ that articulate the key capabilities that each cell must develop, as well as setting out a sequence for broadening and deepening these capabilities
- Hardwiring these strategies into cells through progressive Key Performance Indicators and tools to monitor and manage cell performance
- Providing the tools and processes to actively manage the portfolio, driving clarity of investment, divestment and outsourcing decisions.
1Patrick Viguerie, Sven Smit & Mehrdad Baghai in The Granularity of Growth, making choices that drive
enduring company performance, 2007.