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Operations excellence


Sustainability, energy and environmental programs are increasingly the rule rather than the exception – with good reason. Sustainability programs are increasingly recognised for their benefit to the bottom line, whether in terms of risk reduction, cost reduction or as part of a growth platform.

A useful analogy for business leaders considering sustainability issues is the rise of technology. In the early 1990s, technology was an important part of many organisations, but wasn’t integral to their businesses. Shortly afterward, many leaders learned the hard way that if they weren’t thinking about how rapid changes in technology were changing their business, they would soon be left at a competitive disadvantage. These days, it’s hard to imagine any important business decision being made without considering the impact of technology.

Yet today, few organisations have fully considered the transformative effect on business that sustainability issues may have. Ignoring the issue could cause you to miss big opportunities.

Like technology, the full benefits of sustainability won’t come from a series of discrete programs. Instead, they’ll be generated when the whole business is viewed through the lens of sustainability: Finance, HR, Technology, Operations, Strategy and more. This poses a significant challenge for companies that have normally viewed sustainability as a discrete compliance function. Increasingly organisations are responding with greater sophistication in their approach to creating value through sustainability.

How Deloitte can help

Building sustainability improvements into every corner of your business isn’t something that happens overnight. We help organisations get started by taking an inventory of what they’re already doing in this area, then determining high impact opportunities to improve performance. For example:

  • Do you know the pass-through of carbon costs from your supply chain partners? Does this place your customer proposition, including pricing, at risk?
  • Should you enter new sectors?
  • Exit existing ones?
  • Invest in new technologies?
  • Source new suppliers?
  • Change how you make a product, or even which ones you make?

From there, we create a roadmap to help your organisation get from here to there as quickly and effectively as possible, all while building toward a more holistic approach to sustainability.


  • Energy participation strategy
  • Energy management strategy
  • Waste management strategy
  • Green supply chain strategy design and management
  • Energy and waste demand management
  • Carbon strategy and measurement.

Contact us

  • Bruce Williamson
    Lead Partner
    Operations excellence
    Tel : +61 3 9671 7772
  • Meet the team
    Key contacts


Dig deeper

  • ExternalURL
    Sustainability 2011
    A difficult coming of age
    Report | Deloitte Global
  • ExternalURL
    Business Analytics
    For the sustainable business
    Article | Deloitte USA
  • ExternalURL
    Sustainability strategy 2.0
    Next-generation driver of innovation
    Article | Deloitte USA


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