Towards a portfolio approach for shared services optimisation
Since the inception of shared services, companies have been working to take their shared services organisations to the next level of performance. A portfolio approach to shared services - emerging among forward-thinking companies - can significantly reduce the cost of shared services - a function of process standardization, operating efficiencies and flexibility, labor, cost arbitrage, and tax efficiency.
A portfolio approach can also provide other benefits:
- Reduced risk
- Greater scalability
- Workforce flexibility
- Access to deeper and broader infrastructure, talent pools, and capabilities.
In this paper, we discuss ways companies are using a portfolio approach to take shared services to the next level.