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Towards a portfolio approach for shared services optimisation


Since the inception of shared services, companies have been working to take their shared services organisations to the next level of performance. A portfolio approach to shared services - emerging among forward-thinking companies - can significantly reduce the cost of shared services - a function of process standardization, operating efficiencies and flexibility, labor, cost arbitrage, and tax efficiency. 

A portfolio approach can also provide other benefits: 

  • Reduced risk
  • Greater scalability
  • Workforce flexibility
  • Access to deeper and broader infrastructure, talent pools, and capabilities.

In this paper, we discuss ways companies are using a portfolio approach to take shared services to the next level.

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