Realising the impact of organisation design
Ten questions for business leaders
Effective organisation design delivers significant improvements in business performance through aligning of the organisation structure and accountabilities to strategy and the business operating model. It can improve speed to market, customer experience, and cost reduction through clear decision making, process efficiency, and having the right functional capabilities and skills in place.
Organisation Design - Realising the impact | Video [3:02]
Trevor Page, Deloitte’s Global Organisation lead, talks to David Brown, National Human Capital leader, on the what makes effective organisation design.
Organisation design is a complex undertaking with no guarantees. Deloitte conducted a study on more than 130 organisation design programs from within their global client base with some interesting results.
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The findings concluded the following:
- Most organisation design projects proceed to the design phase with very limited analytical work. The analytics that do take place are often based on incomplete or very high-level data sets.
- Most design projects don’t go far enough in addressing real organisational or structural issues.
- In more than 60 percent of cases, these important projects are left up to middle management to design and implement. There’s too little sponsorship, oversight or involvement from senior executives.
- Often, businesses embark on organisation design projects in search of benefits they can’t achieve through organization design alone—or even at all.
So how do we ensure greater success, and what are the 10 Key Questions Leaders and Executives should be asking before embarking on a reorganisation of their business?