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Public sector leader preparation for digital disruption

Challenges and opportunities for government

[01:44 mins]

While government agencies and corporations can certainly benefit from the three broad responses and nine levers outlined in, Digital disruption - Short fuse, big bang?, the picture is in some ways more complex for government than for business. There are additional considerations related to regulation, tax, privacy and freedom of information legislation that need to be considered for their implications for the broader economy and society.

Digital technology makes it possible to reinvent service delivery, cutting costs, increasing efficiency and providing residents with services that better meet their needs and in ways that are more convenient than ever.

Yet, there are major challenges as well, such as designing an appropriate taxation response to digital technology. Governments are facing increasing tax competition and a greater complexity in determining how to tax transactions.


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