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Digital disruption - Harnessing the ‘bang’

Stories from the digital frontline

In Digital disruption - Short fuse, big bang? Deloitte identified 13 industries comprising 65% of the Australian economy that are facing significant disruption by 2017. In this follow up, Harnessing the bang – Stories from the digital frontline 2014, digital disruption in these industries has accelerated. Learn what four leading Australian organisations -Telstra, NAB, Westfield and AustralianSuper – are doing about it. They share their successes and key learnings. Deloitte sees the themes and suggests questions to ask and a framework to discover the current digital building blocks. 



Digital Disruption - Short fuse, big bang?
Digital Disruption - Short fuse, big bang?
Harnessing the 'bang': Stories from the digital frontline
Harnessing the 'bang': Stories from the digital frontline | Frank Farrall
Innovate or die says Deloitte CEO Giam Swiegers
Innovate or die says Deloitte CEO Giam Swiegers | Giam Swiegers

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Frank Farrall Frank Farrall
Lead Partner, Deloitte Digital
Robert Hillard Robert Hillard
Managing Partner, Technology agenda
Louise Denver Louise Denver
Director, Corporate Affairs and Communications


The next big wave of disruption says Deloitte
Media release, 19 June 2014

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Are you dealing with digital disruption

Infographic: Harnessing the 'bang'

Case studies

Discover how Telstra, UBank, Westfield and AustralianSuper have differentiated through customer, culture and clever investment in the dynamic digital world and are now seeing their investments in people, design and digital deliver.



The 24/7 Telstra app and crowdsupport platform have revolutionised how Telstra relates to its customers.



AustralianSuper increased transactions from 20,000 to 300,000 (1500%) in 18 months, by shaping and continuously personalising its digital offering.


The Search Party  

The Search Partya disrupter - challenging the traditional recruitment process, reducing the average time to hire a candidate to just 12 days, compare with the 81 day industry average.



Ubank is Australia’s fastest growing online ‘only you’ focussed bank – a digital transformation success story.



Westfield’s Australian ‘searchable mall’ featuring 100,000 products online.


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