Harnessing the forces of change
Emerging from the recent global turmoil of the financial crisis and the worst global economic downturn of recent times, financial services companies are facing four forces of change: compliance, capital, customers, and competition. These forces are affecting the decisions made in all areas of business, from risk management through product development, to operating models and strategy.
In this global survey more than 175 financial services executives, articulate the impact of the changing regulatory environment, changing customer behaviour, the need for and cost of capital, and the nature of competition on the financial landscape. Australian banks, securities firms, insurance companies, and investment management firms are impacted and need to consider their strategies to build a sustainable future in an increasingly dynamic globalised world.
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Harnessing the Forces of Change