Deloitte expands Motor Industry Services group and appoints new leaderDOWNLOAD
24 June 2013: Deloitte Motor Industry Services (MIS) has expanded its leadership team and appointed Grant Cameron as the new lead partner. The automotive industry focused practice also plans to extend its capability into the Perth and Melbourne markets, to help the sector respond to a period of significant transformation.
Deloitte MIS helps car brands and dealer networks develop and execute strategies to increase competitiveness and profitability. Some of the current challenges they are responding to include the surge in the availability of overseas brands, the emergence of electric cars and a shift of power towards a more digitally enabled consumer.
Deloitte partner Grant Cameron assumed the MIS leadership role on 1 June, taking over from previous leader, Danny Rezek. Mr Rezek has taken over as the lead partner for the Deloitte Western Sydney region, responsible for around 250 staff and partners, across offices in Parramatta and Norwest Business Park. As part of his commitment to client service excellence, Mr Rezek will retain his existing automotive sector clients and responsibilities.
Recently appointed Deloitte Western Sydney leader, Danny Rezek said: “Over 20 years Grant has built up excellent relationships across the automotive sector and dealership community in Australia. I’m confident that Grant’s blend of experience and deep industry knowledge will enable our clients to turn the disruptive challenges they are facing into opportunities.”
“Grant began at Horwath back in 1994 before he and the rest of the team became part of Deloitte in 2007. In that time, Grant has been instrumental in our growth; now he’ll be leading Deloitte Motor Industry Services into the future,” said Mr Rezek.
New partner and state expansion
The MIS leadership team has been further boosted by the promotion to partner of Stephen Timperley, who has over 30 years’ experience advising dealers on how to improve their operations and maximise profitability. Currently based in Auckland, Stephen has established a strong presence in the New Zealand market and also here in Australia where he works with a number of dealer networks.
Newly appointed Deloitte Motor Industry Services lead partner, Grant Cameron said: “Danny’s stewardship of the Motor Industry Services group has helped to establish us as one of the leading advisors to the automotive industry in Australia and New Zealand.”
Welcoming Stephen Timperley as a partner, Mr Cameron said: “Now that Stephen has joined the leadership team we have six Motor Industry Services partners, and we plan to continue this momentum by expanding our capability in Perth and Melbourne over the next 12 months.
“The Deloitte Motor Industry Services Group has led or been involved in a number of ground breaking projects,” continued Mr Cameron. “In 1999 to help dealerships to strive for best practice performance, we developed and launched eProfitFocus which has arguably become the industry standard benchmarking tool. Along with being involved in a number of high profile acquisitions in the sector.”
“Today dealers and brands have to be more agile and responsive to the changing market than ever before. People are looking for up to date information to help them take advantage of emerging market trends,” said Mr Cameron. “We’ve responded by launching the Deloitte Interactive Motor Industry Tool, which features quarterly updates from the eProfitFocus database, insights from the experienced MIS team and other respected industry commentators. The new tool allows people to query the data and tailor the information to suit their needs. Excitingly, it also provides a taste of the next generation of eProfitFocus which is under development right now.”
Deloitte signs exclusivity deal with Martec Europe
As of 1 June 2013, Deloitte became the sole local agent for Martec Europe’s comprehensive range of training programmes that are specifically designed to improve business performance through enhancing the customer experience for car buyers and customers of automotive retailer services.
“For a while now we’ve been studying CRM and measuring the positive effect that an exceptional customer experience can have on the sales process and dealer profitability,” said Mr Cameron. “Our objective is to help our clients maximise financial performance and we’re delighted to add Martec Europe’s proven customer facing solutions to our offer.”
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