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Choices Framework

The Mutual ADI of the Future


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To discover more about each of the nine categories please click on the tile below to download the relevant section.

Reconnect your
critical stakeholders

 

1
Customer at the controls
Use your intimate knowledge of the customer to drive growth and outcompete

 

2
Catalysts for industry change
Develop a concept of mutuality that focuses on social entrepreneurship and sharpens the value for members.

 

3
Governance with ambition
Mutual leaders should personally drive achievement of aspirational goals

Recalibrate your
growth agenda

 

4
Superior digital engagement
36% of the digital potential remains unharnessed in the financial and insurance services sector

 

5
Expansion through co-opetition, cooperation or M&A
Prepare for expansion opportunities by developing a ‘live’ M&A strategy

 

6
Unlocking the potential in your balance sheet
Prepare to make trade-off decisions: which assets do you grow, divest or reallocate?

Re-energise 
your strategy

 

7
Radically simplified operations
Rationalise processes in a flexible manner with a focus on leveraging digital technology

 

8
Lean and agile risk and regulatory model
Identify opportunities to leverage current regulations or consider lobbying for change

 

9
Social entrepreneurship driving growth
Mutual leaders need to articulate what they mean by ‘social good’, who the beneficiaries are, and how it is measured

 

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