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Consumer Business and Transport Insights

Welcome to Deloitte Consumer Business and Transport Insights. Keep up-to-date with the latest thinking on key industry topics with our catalogue of publications, articles, research studies, industry surveys, discussion papers, abstracts, podcasts, webcasts, newsletters and hot topic features. View related studies and reports on the global Deloitte website.

Recent releases

Tourism and Hotel Market Outlook, Q2 2012 Tourism and Hotel Market Outlook, Q2 2012
Provides forecasts to year end 2014 based on our in-house macroeconomic analysis & tourism & hotel accommodation sector modelling.
Deloitte Access Economics, May 2012 | 12 pages
The benefits and efficiencies of government prepaid cards The benefits and efficiencies of government prepaid cards
Details the cost savings to consumers & government plus a range of other benefits from further moves away from cheque & cash payments
Deloitte Access Economics, April 2012 | 28 pages
Directors' Alert: 12 issues for 2012 Directors' Alert: 12 issues for 2012
This publication examines some of the top challenges likely to face companies, and their board of directors, in 2012.
Deloitte report, February 2012 | 30 pages
Consumer spending patterns and retail implications Consumer spending patterns and retail implications
Covers changes in spending by channel (esp. online), sector (to necessary or discretionary services), income and age cohort.
Weekly economic briefing, 28 February 2012 | 2 pages
CFO survey Q4 2011: Analysis of results CFO survey Q4 2011: Analysis of results
Deloitte COO Keith Skinner discusses the implications of the survey results with business journalist, Peter Switzer.
Sky News Business interview, 21 February I 7 mins 23 secs
Tech Trends 2012: Elevate IT for digital business Tech Trends 2012: Elevate IT for digital business
Details the top 10 emerging and disruptive technologies expected to impact business operations with actionable insights.
Deloitte global report, February 2012 | 80 pages
The Contribution of the cruise to Australia The contribution of the cruise sector to Australia
Covers portside costs including passenger, crew & operator expenditure at a regional & national level, with growth forecasts to FY20.
Deloitte Access Economics, February 2012 | 49 pages
Global economic outlook Q1 2012 Global economic outlook Q1 2012  
Explores public sector debt in light of changing demographics rather than current economic decline, plus options for policymakers.
Quarterly report, January 2012 | 50 pages
CFO Survey Q4 2011: Still nervous about global economy CFO Survey Q4 2011: Still nervous about global economy
Covers expected decreases in revenues, operating margins, discretionary spending & hiring plus operating & financing cost increases.
Quarterly CFO survey, January 2012 | 20 pages
Global business driven HR transformation: the journey continues Global business driven HR transformation: The journey continues
Mines the experience & vision of leading HR professionals to explore the trends shaping the way organisations relate to their people.
Global Human Capital Practice, January 2012 | 140 pages
Organisational sustainability: Key issues for boards Organisational sustainability: Key issues for boards
Outlines a framework for the consideration of valuing sustainability, corporate reporting, environmental impact, regulation and risk.
Global report, January 2012 | 14 pages
Deloitte Consumer Review: serving the connected consumer Deloitte Consumer Review: serving the connected consumer
Draws from the results of the Deloitte Multichannel Consumer Survey & new proprietary research: the Deloitte Consumer Tracker.
Deloitte research report, 1st Edition, December 2011 | 24 pages
Can online travel consumers believe what they read? Can online travel consumers believe what they read?
Discusses how to build trust in a user-generated content environment & evaluates the market's potential evolution.
Deloitte perspective, December 2011 | 2 pages
2011 CIO Guide to practical IT strategy & planning 2011 CIO Guide to practical IT strategy & planning
A compendium of articles spanning a broad set of IT topics & issues including how to leverage 'intelligent asset' technology.
Deloitte research, November 2011 I 132 pages
Unravelling the truth: CIOs and IT myths Unravelling the truth: CIOs and IT myths
Explores 10 myths including: Does IT cost too much? Is outsourcing a quick fix (only)? Do system implementations always fail?
Deloitte point of view, November 2011 | 28 pages
Move quickly to capitalise on online retail Move quickly to capitalise on online retail
Selling products and services online is fast becoming an attractive option for many existing Australian retailers.
Deloitte point of view, October 2011 | 4 pages
Transforming retail: Via mobile & digital innovations Transforming retail: Via mobile & digital innovations
Identifies the levers that can improve store performance and provides a framework for assessing new technologies.
Retail executive survey, September 2011 | 16 pages
The next evolution: Store 3.0™ The next evolution: Store 3.0™
How retailers can transform their stores, strategies & operating models to attract customer loyalty & a greater share of wallet.
Retail executive survey, September 2011 | 16 pages
Re-examining the business case for diversity Re-examining the business case for diversity
Looks at the research linking diversity to productivity & performance given few entities are actively pursuing value via diversity.
Deloitte Human Capital Consulting, September 2011 | 20 pages
National CEO Survey: Business regulation National CEO Survey: Business regulation
Identifies key areas for reform including: OHS, workers comp, industrial relations, environmental & inter-State trade regulations.
Australian Industry Group/Deloitte survey, September 2011 l 32 pages
AFGC CHEP Retail Index: insight into market performance AFGC CHEP Retail Index: Insight into market performance
Hear CHEP's Phillip Austin on the unique insights into retail market performance provided by leveraging latent data assets.
Forensic Foresight Lecture Series, August 2011 | Video, 8min 19secs
The carbon pricing mechanism: key issues for business The carbon pricing mechanism: key issues for business
Assesses the direct & indirect flow-through impacts of the carbon price effective July 2012 & how to prepare for the ETS effective 2015.
Issue paper, July 2011 | 8 pages
2011 Global Powers of Retailing 2011 Global Powers of Retailing
Provides an outlook for the global economy, major challenges facing retailers, & and analysis of market capitalisation in the retail industry.
Global report, 2011 | 36 pages
Accounting in the retail industry – a new view Accounting in the retail industry – a new view
Highlights key proposals in the recent Exposure Draft on Leases providing insights on how these proposals may affect the industry.
Global point of view, October 2010 | 20 pages
Winning the wallet of today's Chinese consumers Winning the wallet of today's Chinese consumers
Insights for companies with interest in China's retail markets. It focuses on consumer behaviour in different Chinese city tiers.
China research report, October 2010 | 24 pages
Hospitality 2015: The Australian perspective Hospitality 2015: The Australian perspective
Provides a thought provoking look at the themes shaping the Australian hospitality industry over the next five years.
Australian point of view, October 2010 | 9 pages
Indian Retail Market: changing with the changing times Indian Retail Market: changing with the changing times
Discusses significant change in sector towards allowing 100% FDI in multi brand retailing. This will have a game changing impact.
India research report, August 2010 | 12 pages
Recall execution effectiveness Recall execution effectiveness
Covers collaborative approaches to improving consumer safety and confidence.
Global research paper, June 2010 | 63 pages
Driving profitability through your store associates Driving profitability through your store associates
Insights about the make or break factors for retailers.
Global research report, June 2010 | 12 pages
Hospitality E-Vision: Hotel performance update Hospitality E-Vision: Hotel performance update
This monthly bulletin (i.e. May 2010) provide you with all the latest hospitality trends and news from European countries.
UK monthly bulletin, May 2010 | 4 pages
Hidden heroes: emerging retail markets beyond China Hidden heroes: emerging retail markets beyond China
Discusses 10 countries which have one thing in common: they are all on the radar for some of the world's leading retailers.
Joint global research report, April 2010 | 44 pages
A roadmap for sustainable consumption A roadmap for sustainable consumption
Explores steps for businesses to rapidly ascend the learning curve and lay the foundation for more transformational changes.
Global article review, April 2010 | 15 pages
Exploring the third dimension Exploring the third dimension
Covers relevant & timely information to empower shopper choice & looks at challenges facing retailers & branded manufacturers.
Joint global research study, March 2010 | 76 pages
Redesigning business value - roadmap for sustainable consumption Redesigning business value: roadmap for sustainable consumption
Provides practical tools and ways of working that will embed sustainability in all stages of the value chain.
Joint global report, February 2010 | 46 pages
Safe to move - food safety risks are rising, it's time for action Safe to move - food safety risks are rising, it's time for action
Insights into the changing industry landscape. Helps companies learn how to surpass expectation and protect their corporate brand.
Global point of view, January 2010 | 20 pages
Global Powers of Retailing 2010: Emerging from the downturn Global Powers of Retailing 2010: Emerging from the downturn
Who are the top 250 retailers? Looks at global markets, the annual Q ratio rating, and insights on what's ahead for the retail industry.
Joint global research report, January 2010 | 76 pages
Weathering the Economic Storm: How hospitality companies can thrive in challenging times How hospitality companies can thrive in challenging times
This US report discusses four key actions that can help hospitality companies navigate and even prosper through these troubling times.
Global report, January 2010 | 8 pages

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