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The Scottish Better eHealth, better care experience

Case study of key challenges and achievements in eHealth delivery


Health care professionals around the world recognise the potential of information technology to support improved health care outcomes. Alongside the potential those in the sector are also aware of the significant resources - and risks – involved in delivering on this potential, not least the potential impacts on patient care, patient safety and patient confidentiality.

This case study outlines and discusses the key challenges and achievements of the Scottish governments Better health, better care eHealth programme, its technology-enabled strategy to achieve better health outcomes for the Scottish population.

The programme involves a complexity and scale of investment almost without precedent within the Scottish public sector. In scope it covers all hospitals, general practitioners and allied care services such as dentists, pharmacists and optometrists. In terms of delivery of services it involves 14 separate geography based NHS Boards plus 8 special NHS Boards including the Scottish Ambulance Service and NHS24 which provide specific additional services.

For more details please download the attachment.

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