We would be delighted to have you join our events for CIOs please register your interest here or call Rachael Dwyer on +61 3 9671 6445.
The connected customer
"The only constant in our business is that everything is changing. We have to take advantage of change and not let it take advantage of us. We have to be ahead of the game" – Michael Dell
With each generation, organisations across industry experience a significant shift in the competitive landscape. The rapid growth of the digital economy is transforming the nature of and channels to the customer relationship.
The customer can mean many things to an organisation – the end consumer, the business partner, a shared service, or citizens using Government services. However you define the customer, the fact is that the market has changed and this represents a paradigm shift in market forces.
Responding to the change can seem daunting, but today's advances in technology are equipping organisations to think smarter, act smarter and win smarter.
| State | Date | Time | Venue |
| NSW | Wednesday, 30 November 2011 | 12.15 - 2pm | Deloitte offices, Sydney |
| QLD | Tuesday, 29 November 2011 | 12.15 - 2pm | Deloitte offices, Brisbane |
| SA | Wednesday, 23 November 2011 | 12.15 - 2pm | Deloitte offices, Adelaide |
| VIC | Tuesday, 15 November 2011 | 12.15 - 2pm | Deloitte offices, Melbourne |
| WA | Monday, 28 November 2011 | 12.15 - 2pm | Deloitte offices, Perth |
To find out more about your local CIO program please contact your team:
| Adelaide | ||
| Andrew Culley, Partner | Tel: +61 8 8407 7305 | |
| Rob Krizman, Partner | Tel: +61 8 8407 7329 | |
| Brisbane | ||
| Craig Mitchell, Partner | Tel: +61 7 3308 7400 | |
| Jerry Sadlowski, Partner | Tel: +61 7 3308 7125 | |
| Melbourne | ||
| Kevin Nevrous, Partner | Tel: +61 3 9671 7745 | |
| Kurt Proctor-Parker, Partner | Tel: +61 3 9671 6423 | |
| Perth | ||
| Paul Klein, Partner | Tel: +61 8 9365 7060 | |
| Paul O’Brien, Partner | Tel: +61 8 9365 7155 | |
| Sydney | ||
| Mark Sercombe, Partner | Tel: +61 2 9322 7657 | |
| Peter Ryan, Partner | Tel: +61 2 9322 5693 |