Culture and beliefs

Driven by Signals

Great companies are built on a foundation of culture and values. At Deloitte, they are what make us unique, engaging, and successful.

Our seven Signals shape our culture. They inform the way we do business, inspire us to draw strength from each other, and enable us to deliver outstanding value to our clients, markets and communities. Our Signals remind us of the behaviours that set us apart: we recruit and retain the best, talk straight, play to win and think globally, grow and improve, aim to be famous, empower and trust, and have fun and celebrate.

Our Signals are, in the end, an expression of who we are.

Our Seven Signals:

Recruit and retain the best

Deloitte values talent – the talent of our people. Our continuing success requires us to retain and grow our talent through a constant inflow of innovative, creative people who add sensational value to our firm and our clients. To do this we:

set high expectations
focus unrelentingly on identifying talent
develop career paths
identify and invest in potential
develop relationships and engage our alumni
value diversity and foster an environment where talented women thrive and excel.

Talk straight

Talk straight means open, regular, honest and constructive two way communication throughout the firm and with our clients. To do this we:

tell it like it is, with empathy and respect
communicate freely while mindful of the impact
have no hidden agendas
are courageous in our pursuit of truth
stand up for what we believe in
speak positively of others and respect each other’s differences.

Play to win - think globally

Every relationship we enter, every opportunity we encounter, is approached with confidence based on our knowledge, skills and the power of our global winning partnerships. To do this we:

think and act beyond the boundaries of our local markets or business disciplines
believe in our ability to win
develop superior products and services
support and promote our people and our customers’ success
network and foster great relationships
deliver on our promises.

Continuously grow and improve

We encourage our people towards a lifetime of learning, coaching and mentoring. We seek new challenges and find innovative ways to deal with changing circumstances through the 3 Gs: Grow the business; Grow the team; and Grow yourself. To do this we:

learn from the ideas of others
think outside the square and are prepared to take risks
innovate
reward achievement
encourage our people to expand their experience and grow.

Aim to be famous

Deloitte’s differentiation pivots on the reputation of our people. This occurs at two levels, the Firm’s fame and the individual’s fame.
To do this we:

have distinctive competence and work hard to develop it
develop deep specialisation
relentlessly focus on results and improvements
acknowledge others’ fame
focus on ‘we’ rather than ‘I’
express a point of view.

Empower and trust

At Deloitte we encourage ownership and pride by providing clarity and delegating responsibility and authority to all our people.
To do this we:

take ownership for what we do
take personal accountability for our actions
give and delegate responsibility
balance the future of the firm with the need for short term results
build trust and have confidence in each other.

Have fun and celebrate

We acknowledge the great results achieved each day by the people around us; we build the Deloitte community and contribute to the community outside the firm.
To do this we:

always take the opportunity to celebrate accomplishments
bring a positive attitude to everything we do
catch others doing something right and reward achievement
seek opportunities to contribute to the community.

Are you interested in a career with Deloitte? Click here to visit our Careers website.

Learn more

Family Policies
Deloitte's family policies
One global vision
Globally and within Australia we are shaped by values that are held in common by all of the people of Deloitte.