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Acting ethically, delivering quality

Commitment, consistency and accountability

As professionals, we need to earn the trust of our clients.  To do this, we place integrity and quality at the core of everything we do.   At Deloitte, quality means adhering to ethical principles, relevant legal obligations and professional standards, as well as achieving excellence in professional services.  

Our quality and risk processes meet or exceed the requirements of the Accounting Professional & Ethical Standards Board (APESB), including APES 320 ‘Quality Control for Firms’ and APES 110 ‘Code of Ethics for Professional Accountants.

Embedding quality in all that we do

Our rigorous client and engagement acceptance procedures provide us with confidence about the integrity of our clients
We pursue high standards in undertaking professional work while following ethical business practices
We have methodologies and tools to ensure we deliver our services to a consistently high standard
We have rigorous quality assurance processes, including practice and engagement reviews by partners and staff members who have relevant experience
We listen to our clients.  Our partners conduct face-to-face assessments to evaluate our clients’ satisfaction with our services
We take our commitment to the public interest seriously, and regularly contribute to the regulatory, legislative and professional agenda

We have a National Quality and Risk Executive chaired by the Risk and Reputation Leader.  The Executive comprises the leaders of the firm’s Professional Services Risk, Independence and Conflicts, Compliance, Regulatory and Policy, and Legal teams.  

Download our full report for further details of each team’s function.  

Ethical conduct at Deloitte

One of our most important Responsible Business commitments is to always deliver objective, insightful advice and assurance.  Deloitte adheres to a Code of Ethical Conduct that reflects our commitment to our clients and, together with our seven signals defines Deloitte Australia as a firm. 

Transparency at Deloitte

As auditors, we recognise we play an essential role in making sure financial reporting is fair and transparent so investors can have confidence in the market. See Within - Deloitte’s Transparency Report – provides an overview of the leadership and governance, quality control systems, culture and people that underpin a Deloitte audit.   

Talk to us

Dennis Goldner
Dennis Goldner
+61 3 9671 7276
Vanessa Cover
Vanessa Cover
+61 3 9671 6921

Email the team

Download the 2013 report


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