Travel, Hospitality & Leisure

The travel, hospitality and leisure (THL) industry is going through an unprecedented period of change. Organizations within the industry are faced with increasingly complex issues on branding, operational excellence, asset ownership, emerging technologies and growth.

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Americans appear to be warming up to summer travel in 2012: Deloitte survey
Deloitte’s annual summer traveler survey gauges leisure travel plans for Memorial Day and summer travel. The survey indicates that many are anticipating an increase in leisure travel for 2012, which would be a welcome boost in customer demand for the hospitality and travel sectors.
Hospitality vision: U.S. performance review 2012
In this publication we review a ranking of select U.S. markets and examine key cities with the highest growth in revenue per available room, average daily rate, and occupancy rate. The report reveals surprising top markets.
Can today’s online travel consumers really believe what they read?
The widespread use of online review forums in the travel sector highlights the value placed by consumers on other people’s opinions and experiences when making purchasing decisions. This article discusses the importance of building trust in a user-generated content environment, looks at how that may be achieved, and evaluates the market’s potential evolution.
Deloitte's 2011 annual business traveler survey
Deloitte’s annual Business Traveler Survey gauges corporate travel plans for the upcoming year. With a broad range of data, the survey offers key findings for travel industry executives, and media.

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