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Podcast

Cloud and AI can help airports enrich customers' experiences

Part of the On Cloud Podcast series

Airports are increasingly focused on improving their customers' experiences to boost revenue. AeroCloud Systems Ltd. CEO George Richardson says cloud and AI help airport management make decisions that enrich those experiences.

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How AeroCloud helps airports leverage cloud and AI to enrich the customer experience

In this episode, David Linthicum talks with AeroCloud Systems Ltd. CEO George Richardson about how his company helps airports leverage cloud and AI to make better decisions that lead to improved customer experiences. George’s take is that cloud and AI enable airports to connect disparate data sources, analyze data more effectively, and use it to transform their operations. The result? Enriched customer experiences that produce higher revenue and—potentially—increased market share.

 

When you understand how much data you’ve got…and what data is of value to you, you can start to tweak things within the airport that make the passenger experience better.

George Richardson is CEO of AeroCloud Systems Ltd. He leads AeroCloud’s commercial operations. AeroCloud harnesses the power of AI and machine learning to help airports streamline operations, enhance the passenger experience, and maximize revenue.

 

 

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Cloud, in context

Cloud is more than technology. It’s about making cloud work for your business. Our hosts, David Linthicum and Mike Kavis, deliver their unique perspectives around the technology, business, and culture of cloud to help you achieve your cloud goals. Topics range from an enterprise-level, strategic look at cloud to practical information on the people, processes, and technology that can make cloud work better for your organization.

David is a top cloud influencer and author of 13 books plus thousands of articles on cloud. Mike is the author of two books, including the recently published Accelerating Cloud Adoption, and won the 2010 AWS Global Startup Challenge. They know cloud. Listen to the Deloitte On Cloud podcast to get the information you need to achieve your possible with cloud.

Contact us at cloud@deloitte.com for information on this or any other On Cloud podcasts.

Or visit the On Cloud library for the full collection of episodes.

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