• Seizing opportunities for short-term performance improvements while staying focused on long-term objectives establishing a baseline for measuring performance gaps and progress.
• Techniques for linking strategy to flawless execution through alignment of finance personnel, processes, and systems.
• Addressing change management challenges to facilitate transformation.

• Leading practices for structuring contracts and processes to potentially improve value.
• Identifying areas of risk and potential financial recovery in contracts.
• Managing expectations of business partners and identifying risks of non-performance.

• How improving efficiency through revenue increases and cost reductions can influence stock performance and return for shareholders in the long term.
• Achieving efficiency improvements in mature and emerging markets.
• Implications for bank business models in light of the current credit crisis.

• The significance of the SEC's “Customer Protection Rule.”
• How your customers and their assets are protected.

• Recent IRS activities and audit approach.
• How to identify potential exposure and use leading practices to address existing area of non-compliance.
• Leveraging technology to improve compliance speed and accuracy.

• Regulatory updates, including recent SEC activity.
• Benefits, challenges, and the broader implications of IFRS.
• Approaches and strategies for adopting IFRS.

• Methods for gaining real-time visibility into demand and inventory all the way to the store shelf.
• Creating scalable solutions for synthesizing massive volumes of information from multiple sources.
• Strategies for leveraging data to improve planning and execution processes.

• Current expectations about timing and structure of carbon regulations, including evolving state and federal initiatives – and positions of the presidential candidates.
• Tangible and intangible assets likely to be impacted, and when companies should begin factoring carbon regulation into their valuations.
• Incorporating the impact of regulations on asset valuation and dealing with the uncertainly of timing and pricing.

• Lessons learned from one state's successful transformation from a complex and outmoded tax agency into a world-class organization.
• Leveraging technology to improve tax administration systems and business processes.
• Strategies for improving your tax agency's customer experience.

• Strategies for cultivating innovation by tapping into the creative wisdom of employees, citizens, and external and internal partners.
• Organizational benefits of employing a complete idea-to-implementation life cycle.
• Examples of successful innovation strategies in government and why they worked.

• Understanding and segmenting new customers and needs.
• Accelerating innovation in product, advice, sales, and service delivery.
• Blending the skill sets of the insurance, banking, and investment management industries.

• How retail clinics are defined and how they are different from traditional primary care delivery.
• Current trends in the growth of retail clinics and their use, and the characteristics of their users.
• Forces that will drive or impact retail clinics going forward.
• How retail clinics will affect key stakeholders in the health care system.

• How these driving forces are impacting change.
• Potential hurdles for planning and execution.
• A scenario planning framework that can help executives exploit uncertainties to build competitive advantage.

• Valuing insurance assets during the subprime crisis.
• Changes in insurance reserve methods and resultant impact on transaction values.
• The weak dollar and attractiveness of U.S. insurers to foreign buyers.

• Observations and challenges of enabling and enhancing the web channel in insurance.
• Lessons learned from other industries.
• Sample uses of web capabilities across the producer and policyholder life cycle.

• Intellectual property concerns for pharmaceuticals, including new and existing patents and commercialization.
• Business considerations, such as planning, executing, and monitoring a product's marketing and sales strategy.
• Regulatory and enforcement trends, and recent litigation practices surrounding off-label prescribing.

• The nature, source, and potential impacts of common contractual risks, especially terms pertaining to financial clauses.
• Challenges to maintaining contract compliance.
• Effective risk mitigation strategies.

• An update on FERC and NERC regulatory standards.
• Elements of an integrated approach to regulatory compliance.
• Technology's role in compliance, including monitoring and management systems and documentation and data management.

• Current use and taxation of derivatives, particularly for distressed debt.
• Legislative and regulatory changes that will affect investment managers.

• Opportunities to use forensic testing throughout an extended enterprise.
• Tests used to assess compliance in specific areas.
• Evaluating tools and technology currently available within the industry.
• Challenges associated with using forensic testing in procedures.

• How a more holistic approach – analyzing more data across the enterprise to identify and address operational bottlenecks – can deliver significant results.
• Other innovative tools and methodologies that help identify significant bottom-line cost savings, release latent capacity, and improve customer service.

• Why the buzz about communities – understanding the appeal of Facebook, MySpace, blogs, wikis, and other social media.
• How early adopters leverage online communities to aid product development, customer support, and brand building.
• Metrics companies use to track success.

• Why compensation-based approaches and other traditional recruiting and retention strategies may create disconnects between HR practices and job candidates' priorities.
• Innovations in talent management, workforce analytics, and workforce transformation that are helping TMT companies grow, reduce time to market, promote innovation, and improve customer relationships.

• Recent competitive pressures and how companies are organizing and planning their responses.
• Transformation programs being adopted to institutionalize new business models.
• Lessons learned in business model changes – what's worked and what hasn't.

• Trends in the gaming industry and recent developments.
• A history of the Audit & Accounting Guide for Casinos and important changes since its original issuance.
• Key accounting and financial reporting issues impacting the industry.

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program guide
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