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This extensive customer loyalty research has given deep insights into hotel guests’ travel behaviors, attitudes, and engagement preferences.

A confluence of technology forces is empowering the individual and driving profound business change.

Adam Weissenberg, vice chairman and U.S. THL leader, Deloitte LLP, shares his perspective on what's in store for the THL industry.

The U.S. commercial real estate (CRE) recovery, although slow, has been visible in improved fundamentals, capital availability, asset pricing and transactions.

In the face of extraordinary uncertainty, airlines are seeking to implement rigorous yet practical approaches to assessing value potential from available fleet options.

Five strategies for increasing speed, improving reliability, and reducing costs – all at the same time.

The fourth edition of Taste of the Nation continues to focus on evolving consumer eating and drinking habits, providing an insight into the size of the market and its opportunities.

Deloitte’s annual summer traveler survey gauges leisure travel plans for Memorial Day and summer travel. The survey indicates that many are anticipating an increase in leisure travel for 2012, which would be a welcome boost in customer demand for the hospitality and travel sectors.

In this publication we review a ranking of select U.S. markets and examine key cities with the highest growth in revenue per available room, average daily rate, and occupancy rate. The report reveals surprising top markets.

The widespread use of online review forums in the travel sector highlights the value placed by consumers on other people’s opinions and experiences when making purchasing decisions. This article discusses the importance of building trust in a user-generated content environment, looks at how that may be achieved, and evaluates the market’s potential evolution.

This issue in the Industry Spotlight series focuses on the FASB's and IASB's tentative decisions related to their proposed lease accounting model and the implications for travel, hospitality & leisure companies.

Insight on the changes related to facility registration and inspection due to the Food Safety Modernization Act.