Health Care Consumerism

Center for Health Solutions

Companies faced with soaring increases in health care costs are taking the lead in the battle to contain them. Consumer-driven health care (CDHC) is a trend that encourages individuals to get the care they need, and helps make employees more engaged health care consumers. The Deloitte Center for Health Solutions examines consumer health options such as consumer-directed health plans and care management programs, which can help control excessive benefits consumption and curb costs.

More Featured insights

  • Infographic—mHealth: A check-up on consumer use
    Consumer interest in mobile health (mHealth) is strong and its potential to improve health care is high. Despite this interest, however, Deloitte’s 2013 Survey of U.S. Health Care Consumers shows that consumer adoption of mobile health technologies remains limited.
  • A tall order to fill: Enrolling young adults in health insurance
    What can industry stakeholders learn from the findings of Deloitte’s 2014 survey of young adults and health insurance to help increase enrollment of this population during special enrollment in 2014 and in the 2015 open enrollment season?
  • The quest for value in health care: A place for consumers
    Three key disrupters are driving an increasingly consumer-centric health care system. How are consumers responding? What are the implications for the industry? And what steps can health care providers, health plans and life sciences companies consider to help win in this new marketplace?
  • Will they come? Consumers and health insurance exchanges: Awareness, preferences and concerns
    Deloitte’s 2013 consumer survey reveals a lack of awareness around health insurance exchange (HIX) details and worries about cost. Engaging and informing consumers can help to convert interest into enrollment.