HR Transformation in India

A case for Business Driven HR


Human Resource Transformation (HRT) focuses on maximizing the efficiency and effectiveness of HR service delivery models and HR functions through – reengineering processes, restructuring, implementing new systems or a new HR service delivery model, outsourcing or insourcing with the specific intent of enhancing HR’s contribution to the business strategy. Global trends suggest that with the impending challenges and issues that organizations are facing with HR Service Delivery, there is a need to redefine how HR operates and delivers its services to the employees. In the Indian scenario, HR Transformation is the current buzz word being used by HR and business leadership striving to improve HR services and keep pace with the developments in more mature markets. 

Keeping this in mind, Deloitte Touche Tohmatsu India Pvt. Ltd (Deloitte India) has conducted a dip stick survey to understand how companies are bringing HR into the 21st century and to understand how HR functions and leaders are approaching transformation in Indian context.

Attached is the abridged version of the report.  If you would like the detailed report, kindly send a mail to Sucheta Hota at