Harness the power of social media

Retail banking and digital

Connect with customers, take soundings on public sentiment and adapt accordingly. The future role of social media in banking remains to be teased out, although it is already clear banking and social media capabilities will become increasingly intertwined. 

Social media offers many opportunities including transaction banking on Facebook, the disintermediation of incumbent payment systems by Twitter, growth in peer-to-peer lending via social networks, improving corporate reputation and more.

Download our report for more information including real life scenarios.